Returns Policy

Overview

At DAEVEN, we maintain strict quality standards for all our products. Due to the nature of skincare and personal care items, we follow a No Refund Policy.

No Refund Policy

  • We do not offer refunds on any products once the order is placed and delivered.
  • All purchases made on www.daeven.in are final and non-refundable.

Replacement Policy (If Applicable)

We only provide a replacement in the following cases:

  • You received a damaged product
  • You received the wrong product

Conditions for Replacement

  • Request must be raised within 48 hours of delivery
  • Product must be unused and in original packaging
  • Clear photo/video proof is required

Non-Eligible Cases

We do not accept returns or replacements for:

  • Used or opened products
  • Minor packaging damage (without product damage)
  • Change of mind after purchase
  • Incorrect address provided by the customer

Cancellation Policy

  • Orders can only be cancelled before dispatch
  • Once shipped, orders cannot be cancelled

Important Note

As our products are personal care items, we do not accept returns due to hygiene and safety reasons.

Contact Information

For replacement requests or issues:
📧 Email: customercare@daeven.in
🌐 Website: www.daeven.in